FAQ

How long will my order take to arrive?
To keep our customers informed, we are continuously updating our delivery page to best notify you on our current delivery lead times. We use a number of cou...
Wed, 12 Jan, 2022 at 12:21 PM
How do I return my order?
Free returns only apply to items that have been damaged or have quality issues relating to a manufacturing fault, as outlined above.  Should you wish to ret...
Wed, 12 Jan, 2022 at 12:20 PM
What should I do if my order arrives damaged?
In the first instance, please inform the delivery team and ensure this is marked as damaged on arrival. Please then email us directly at enquiries@patio-gar...
Wed, 12 Jan, 2022 at 12:21 PM
How do I look after my new furniture?
To help you look after your new furniture, we have outlined a step-by-step care and maintenance guide, which is included in the link below. https://pati...
Wed, 12 Jan, 2022 at 12:24 PM